Infrastructure pricing built for NEMT fleet economics. No hidden fees, no long-term lock-ins, no surprises. Every plan is tailored to your fleet size and operational needs.
We don't believe in one-size-fits-all pricing. A 15-vehicle startup fleet has fundamentally different needs than a 75-vehicle multi-state operation. Our pricing reflects that reality.
Every plan is built around your specific fleet size, trip volume, service requirements, and growth trajectory. You pay for what you use, and your costs scale proportionally as your fleet grows — not exponentially.
As your trip volume increases, your per-trip infrastructure cost decreases. The model rewards growth and creates natural margin expansion as you scale.
No surprise charges for overtime, holiday coverage, or platform fees. Your quoted price includes complete 24/7 operations infrastructure.
Choose the services you need, scale when you're ready. Every tier includes HIPAA compliance, dedicated team assignment, and KPI reporting.
For fleets with 10-25 vehicles building operational capacity
For fleets with 25-60 vehicles actively expanding operations
For fleets with 60+ vehicles requiring full operational infrastructure
Full HIPAA certification, secure data handling, encrypted communications, and compliance documentation included in every engagement.
Your fleet gets assigned team members — not shared pools. Your dispatchers, billers, and coordinators know your operation inside and out.
Transparent performance metrics tracking dispatch accuracy, billing rates, compliance status, and operational efficiency — delivered on your schedule.
From contract to live operations in as few as 5 business days. Our structured deployment process gets you operational fast.
We work with your existing platforms — RouteGenie, TripMaster, CTS, and more. No forced migrations, no compatibility issues.
We manage team continuity so you never experience coverage gaps. Staff transitions, sick days, and vacations are our responsibility — not yours.
Adjust the sliders below to get an instant cost comparison between in-house operations and SS Support infrastructure.
Quick answers to the most common questions. See our complete FAQ →
Pricing is based on three primary factors: the service lines you need (dispatch, billing, credentialing, call center), the number of dedicated agents required, and the coverage hours (business hours, extended, or 24/7). We provide transparent, all-inclusive rates with no hidden setup fees, platform charges, or administrative surcharges.
Yes. Teams of 3–5 agents receive a 5% volume optimization, 6–10 agents receive 8%, and 11+ agents receive 12%. These discounts reflect genuine operational efficiencies at scale. For enterprise deployments of 20+ agents, we offer custom pricing with additional incentives. Contact our team for details.
Our all-inclusive rates are typically 35–50% lower than the fully loaded cost of equivalent in-house staff (salary + benefits + payroll taxes + office space + software + management + training + turnover). Use our ROI calculator for a side-by-side comparison based on your specific situation.
We offer month-to-month agreements with 30-day notice for changes or cancellation. Discounted rates are available for 6-month and 12-month terms, but long-term lock-in is never required. Our 95%+ client retention rate is built on results, not contractual obligations.
Everything. Your rate includes dedicated agent compensation, account-specific training, supervisory oversight, quality assurance audits, backup agent coverage, performance reporting, and operational technology access. There are no add-on charges for nights, weekends, or holidays. See all FAQs →